Team Leadership

Who will benefit: Managers, Leaders and Supervisors

Objectives

Describe the role and responsibilities of leadership and the knowledge and skills needed to perform the role. Describe the principles of leadership and identify their own style. Describe what motivates different individuals. Identify the importance in creating an environment where leaders involve, motivate and empower their team.

Course Outline

• Leadership in Focus: understanding leadership; clarifying the nature of leadership; examining the main roles and responsibilities of the leader, giving direction, providing support, facilitating positive outcomes.

• Leadership Styles: identifying the range of leadership styles; identifying your own preferred styles; what happens to leaderless groups?; aligning leadership style to organisational climate.

• Team Development: identifying types of teams; stages of a team’s effectiveness; features of an effective team; team dynamics and the effect on work routines and individual behaviour.

• Motivation – Improving Individual Performance: clarifying the relationship between performance and motivation; aligning individual, team and organisational needs; motivational techniques.

• Creating an Empowered Climate: building trust and giving support; using delegation effectively; allowing employees to take controlled risks; maintaining task achievement in an empowered climate.

• Building and Leading Teams: using clear communication; analysing conflict; gaining commitment and co-operation; creating teams; shaping and developing teams; building trust and rapport.

• Performance Management: structuring expectations; objective and target setting; factors affecting performance; evaluating individual and team performance; providing constructive feedback.

• Participative Problem Solving: establishing when and how to involve staff; problem analysis; determining alternative courses of action; taking responsibility; using participative problem solving.

• Staff Development: coaching techniques; transforming employee potential; providing opportunities for personal growth.

• Organisational Communication: team briefing and other formal communication channels; giving feedback on team performance; obtaining employee commitment.Action Plan: participants plan and discuss what they will do on return to work